Children and Youth unit at Ontario Ombudsman to begin accepting public complaints from May 1, 2019.

Today (April 30, 2019) marks the last day before the Provincial Advocate for Children and Youth Act, 2007, is repealed and the Ontario Child Advocate (the Advocate’s Office) closes.

As of May 1, 2019, the new Children and Youth unit at the Ombudsman’s Office of Ontario will take over investigation authority into child welfare (children’s aid societies), residential licensees, such as foster homes and group homes, and secure treatment programs where a young person has been admitted.

Starting 4:30 pm, Monday, April 15, 2019. Please be advised of planned changes to our After Hours Service. Our agency is one of eight Children’s Aid Societies/Child and Family Service agencies in Ontario participating in a six-month pilot to have our calls answered by a Shared Service After Hours Team at the Children’s Aid Society of Toronto (CAST). The goal of the change is to create consistency, efficiency and to improve service and safety to children and youth.