Child Welfare Engagement

The Ministry of Children, Community and Social Services (MCCSS) has launched a child welfare engagement process with youth, families, caregivers, frontline workers, child welfare sector leaders and stakeholders to modernize the child welfare system. Their stated goal is to “modernize services to ensure they are better coordinated, focused on prevention and are high-quality, culturally appropriate and truly responsive to the needs of children, youth and families”

As one of the components of the engagement process, MCCSS and Ontario’s children’s aid societies are encouraging youth, families, caregivers, frontline workers and community partners to provide feedback about their experiences and share innovative ideas to strengthen the child welfare system through an online survey, which is available until October 11, 2019. 

MCCSS wants to hear from:

  • Youth or former youth who are receiving, or have received services from, a children’s aid society or have received residential care;
  • Parents, family members or caregivers who have had involvement with a children’s aid society or with licensed child and youth residential services;
  • Frontline workers from:
    • children’s aid societies,
    • licensed child and youth residential services, and
    • other community-based service providers that work with children, youth and families involved with the child welfare system and with licensed residential services.

The anonymous survey will be open for participation beginning August 30, 2019, and will take about 20 minutes to complete. We encourage you to participate in this important project to help strengthen Ontario’s child welfare system.

We invite families, youth, caregivers and frontline workers and community partners to share your innovative ideas to help strengthen the child welfare system by completing the Ministry’s Child Welfare survey: http://ow.ly/vw2n50vQa5C

If you have concerns about a child call:


Click here for more information on reporting abuse.

Contact Us

Burlington Office 1445 Norjohn Court Burlington, ON L7L 0E6
Milton Office 325 Main Street East Milton, ON L9T 1P5
Toll Free: 866.607.KIDS (5437) Phone: 905.333.4441 Fax: 905.333.1844 TTY: 711 (TTY to Voice)
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