If you have concerns about a child call:

905.333.4441

Click here for more information on reporting abuse.

Contact Us

Burlington Office 1445 Norjohn Court Burlington, ON L7L 0E6
Milton Office 325 Main Street East Milton, ON L9T 1P5
Toll Free: 866.607.KIDS (5437) Phone: 905.333.4441 Fax: 905.333.1844 TTY: 711 (TTY to Voice)
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**Society Response to COVID-19 (updated March 24, 2020)

Monday, March 23rd, 2020

At the Halton Children’s Aid Society (Society) the health and safety of our children, youth, staff, resource providers and volunteers remains our top priority and we are taking a proactive approach to protect those we serve. We want to do our part to limit the spread of infection and to ensure that we are able to meet the needs of the community we serve.

In response to the evolving COVID-19 situation, the Province of Ontario has identified children’s aid societies as an essential service; therefore,

**Please be assured the public can continue to access child protection services 24 hours a day, 7 days a week at 905.333.4441**

The Halton Children’s Aid Society office locations are closed to the public until further notice. Signage indicating this is posted at each location.

All in-person access visits and volunteer drives have been suspended until further notice. Access visits and drives were suspended March 18, 2020; alternative options have been implemented.

These were difficult decisions to make as we balance the needs of our children, youth and families and safety for all. We will continue to adjust and re-calibrate our plans as required and appreciate your support.

We have a Pandemic Plan and Business Continuity Plan in place and we are actively monitoring the situation and responding as required. Effective March 16, 2020, the following practice guidelines were put in place for all Society operations and were revised on March 24, 2020.

  • All clients will be screened before staff meet with them. Client screening questions will be asked at the point of intake screening and by all workers who are conducting in-person meetings with clients.
  • The majority of our staff are working remotely and we have implemented virtual meeting technology to ensure social distancing practices are followed. In addition, large group training and meetings have been temporarily suspended.
  • Drop-in visits at Society offices have been temporarily suspended as are offices are closed to the public until further notice. We ask that the community call our offices to report information or schedule an appointment to meet with us.
  • Staff, volunteers and resource providers have been asked not to attend the office and to notify the Society if they, or any person who resides with them, have any symptoms of illness or if someone living in their household has been advised to self-isolate by a health professional.
  • Resource providers have been asked to notify the Society with information about all planned travel activities for children and youth in our care up until April 30, 2020. Travel outside of Canada is not permitted for children and youth in care.
  • All youth programming has been temporarily suspended.
  • We have created a centralized reporting system for all absences, potential illness notifications and pandemic related inquiries.
  • Our cleaning company has been contacted to ensure that enhanced cleaning and disinfecting of our buildings is taking place.
  • We have increased the number of hand sanitizing stations and implemented best practices with respect to hand washing and routine practices.

The Halton Children’s Aid Society is committed to continually monitoring and updating our plans so that we are responsive to the evolving environment.

For more information on COVID-19, we encourage you to stay informed by regularly visiting the Halton Region Public Health website at www.halton.ca/coronavirus.

IMPORTANT NOTICE

Thursday, March 19th, 2020

Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Society or Indigenous Child and Family Well-Being Agency. A list of local contact information for these agencies are available here: http://www.oacas.org/childrens-aid-child-protection/locate-a-childrens-aid-society/

Save Money this Gardening Season

Monday, March 9th, 2020

Are you a gardener? Getting ready for your spring planting and gardening projects? Need Soil? 

This spring, consider purchasing soil for your gardening projects through the Big Yellow Bag Give & Grow program. Using the code CAFHALTON2Z, save $5 on each bag purchased. This code is good for both telephone and online orders. As a bonus, Big Yellow Bag will donate $10 to the Children’s Aid Foundation of Halton–so everyone wins!!

Take advantage of the savings; pass along the information to your gardening friends.

Advert for CAFH Give & Grow Program

Privacy Statement

Monday, December 30th, 2019

Notice of Information Practices

Monday, December 30th, 2019

Overview

Ontario has a law that protects your personal information relating to services you receive from the Halton Children’s Aid Society (Society). The Society is required to follow the privacy rules under the Child, Youth and Family Services Act, 2017 (CYFSA). The Society is required to keep your personal information safe and secure. You have the right to know how we may use and give out your service information and how you can get access to it.

The Society is committed to promoting privacy and protecting the confidentiality of the personal information we hold about you and the services you have received.

Children’s Aid Society Mandate

Children’s Aid Societies (CASs) have the exclusive mandate to provide child protection services in Ontario. CASs work to promote the best interests, protection and well-being of children and youth. Every CAS in the province is responsible for a specific jurisdiction and, at times, CASs work together to fulfill their mandate.

Personal Information

The Society’s records may include personal information collected to provide services to you including, for example, your date of birth, contact information, records of meetings with you and/or your family, services you received, programs you attended, details of your physical and mental health, medical, psychological or psychiatric reports, school information, financial information, employment history, allegations or findings of child maltreatment, court documentation, police interventions, criminal history, your views or opinions, the views and opinions of others about you and information about your race, ancestry, place of origin, colour, ethnic origin, citizenship, family diversity, disability, creed, religion, age, sex, sexual orientation, gender identity, gender expression, cultural or linguistic needs, marital or family status.

We collect, use, and disclose (meaning share) personal information to:

  • investigate allegations that children may be in need of protection and, where necessary, protect children;
  • assess, reduce or eliminate a risk of harm to a child or serious harm to other person or group of people;
  • provide services to children and their families for protecting children or for the prevention of circumstances requiring the protection of children;
  • provide care for children and supervise children under our supervision;
  • assess and approve homes for children who cannot remain with their families;
  • place children for adoption;
  • plan and manage service;
  • aid a law enforcement agency investigation;
  • receive payment or process, monitor, verify or reimburse claims for payment;
  • detect, monitor or prevent fraud or any unauthorized receipt of services or benefits;
  • provide appointment reminders;
  • seek consent (or consent of a substitute decision-maker), where appropriate;
  • conduct risk management, error management and quality improvement activities;
  • surveying service recipients;
  • dispose of identifiable information;
  • respond to or initiate legal proceedings;
  • conduct research (subject to certain rules);
  • compile statistics;
  • report to the government as required by law;
  • allow for the analysis, administration and management of the children’s aid system;
  • comply with legal and regulatory requirements; and
  • fulfill other purposes permitted or required by law.

In child protection cases, the Society collects information about children who may be at risk of harm or in need of our services. This includes the personal information of the child and important people in the child’s life. We collect this information from children, their families or indirectly from members of the community or other service providers.

We also collect personal information about caregivers and those who seek to provide care to children in need such as foster parents, adoptive parents and members of a child’s extended family. We collect most of this information directly from those individuals.

Our collection, use and disclosure (sharing) of personal information is done in accordance with Ontario law.

Other Children’s Aid Societies
CASs share information with each other to better protect children. Information collected by one CAS may be provided to other CASs when the other CAS needs to know the information to provide child protection services.

Service Providers
Service providers are persons or organizations who assist us to deliver services to children and families. We share only the information that is necessary for service providers to deliver and administer these services.

Other Third Parties
Sometimes we receive requests for information from third parties such as the police, government agencies and people involved in court cases with our clients. We only give personal information about service recipients to third parties if:

  • we have the individual’s consent;
  • there is a court order, search warrant or urgent demand for records requiring disclosure; or
  • we are legally permitted or required to provide the information.

If you have questions about this, please ask us.

Consent and Your Rights

The Society does not need consent to fulfill our primary role as a child protection agency, to protect children, where we are required by law to collect, use and disclose personal information. For example, we do not need your permission to meet our child protection obligations or to share your personal information to keep you or someone else safe (to assess, eliminate or reduce a risk of serious harm).

There are other situations where you have the right to make your own information privacy decisions. When we require and ask for your permission, you may choose to say no. If you say yes, you may change your mind at any time. Once you say no, we will no longer share your information unless you say so. Your choice to say no may be subject to some limits.

When there is a right to consent, you may make your own decisions if you are ‘capable.’ You may be capable of making some information privacy decisions and not others. If you are not capable, you will have a substitute decision-maker who will make your information decisions for you. Who can act as a substitute decision-maker and what they have to do is also set out in law.

For children, there is no legal age when you become able to make your own decisions about your personal information. If you are capable, you can make your own decisions. However, if you are under the age of 16, there are some additional rules to know.

  • If you are not capable, your parent(s) or other official guardian will make decisions for you as your substitute decision-maker.
  • If you are capable, you will make your own decisions.
  • If you are capable, your parent(s) or guardian will also be allowed to make some decisions about your personal information service records, but they will not be able to make decisions about any records about treatment or counseling to which you alone consented.

We encourage you to ask your assigned worker questions to find out more about privacy and your family.

Retention and Disposal of Information

The Child Protection Information Network (CPIN) is a provincial information management system used by CASs. CPIN is the primary tool for storing information needed to deliver CAS services.

CPIN contains information about children and their families who receive child protection services. It also contains information about caregivers and those who seek to provide care to children in need such as foster parents, adoptive parents and members of a child’s extended family.

In CPIN, information is stored in person, case and provider records designed to hold the unique information for each service. Person, case and provider records are linked, when appropriate, to create an overall picture of a client or caregiver’s child protection services.

We also have some older paper and electronic case files that predate CPIN.

We keep the information collected because it might be necessary for future cases. We also keep the information because former service recipients may ask to see their records. When we dispose of personal information, we do so securely.

Safeguards

Your personal information must be kept private and secure. All employees and volunteers at the Society are bound by confidentiality. We have to protect your information from loss or theft and make sure no one looks at it or does something with your information if they are not involved in providing services to you or allowed as part of their job. If there is a privacy breach, we will tell you (and we are required by law to tell you).

This applies equally to what we enter into CPIN and other electronic information systems as well as paper or electronic copies of records, reports, financial records, administrative notes, voice messages, text messages and emails (including on laptops and cell phones) and any other ways personal information can be recorded.

Access and Correction

With limited exceptions, you have the right to access the personal information we hold about you that relates to a service provided to you.

If you need a copy of your service records, please contact the Records Management team.

In rare situations, you may be denied access to some or all of your personal information about service (with any such denial being in accordance with the law).

We try to keep your personal information accurate and up-to-date. Please let us know if you disagree with what is recorded and we will make the change or, otherwise, we will ask you to write a statement of disagreement that we will attach to your service record.

For More Information or Complaints

We encourage you to contact your assigned worker with any questions or concerns you might have about our information practices. You can also reach our Records Management team or Privacy Lead by contacting the Society at 905.333.4441.

If your questions have not been answered or issues not resolved to your satisfaction, you may wish to make a formal complaint. Please CLICK here to access our Resolving Concerns and Complaints information. CLICK here to access the Ministry of Children, Community and Social Services Internal Complaints Review Panel (ICRP) Form. You can also call and request a paper copy.

Or, if you feel your concerns have not been addressed to your satisfaction, you have the right to complain to the Information and Privacy Commissioner of Ontario (IPCO). The IPCO is responsible for making sure privacy laws are followed in Ontario.

The Commissioner can be reached at:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON  M4W 1A8
Phone: 416.326.3333 or 1.800.387.0073
TDD/TTY: 416.325.7539
Fax: 1-416-325-9195
Emailinfo@ipc.on.ca
Website: www.ipc.on.ca

CLICK here to download a copy of our Notice of Information Practices Policy.

Holiday Office Hours

Saturday, December 21st, 2019

2019 Holiday Program

Friday, October 25th, 2019

The Children’s Aid Foundation of Halton is the fundraising arm of the Halton Children’s Aid Society. Together, with you, our community Partners in Caring, we assist children, youth and families in need year round.

During the holidays, our goal is to brighten the holiday season by providing necessities and gifts to those who have been referred to our Holiday Program.

Here is how you can help.

Family Hampers

  • Gift cards for grocery stores and local malls, e.g. Walmart or other department stores, which allow families to purchase fresh food, warm clothing and footwear
  • Towels
  • Holiday stockings (filled with non-perishable treats)
  • Family ‘Fun Night Out’—movie passes, gift cards to restaurants, e.g., Swiss Chalet, Montana’s, Kelsey’s

Teens

  • Gift cards for local malls and department stores, which allow teens to select their own special item
  • Movie passes
  • Personal care products, e.g., lip balm, loofahs, make-up, shaving kits, hair gel
  • Teen Packs (available at Shopper’s Drug Mart)
  • Wallets and purses
  • Socks and slippers

Infants—0 to One Year of Age

  • Gift cards for local malls and department stores
  • Diapers and baby wipes
  • Clothing and blankets

Comfort Kits (children, teens or young adults who may be separated from their families)

Provide immediate needs and comforting items to help during difficult times of transition.

  • Soft blankets, pillows and pillow cases
  • Personal care products and toiletries
  • Duffle bags and back packs

Life Start Kits 

Provide youth transitioning to independent living with the items needed to start a home.

  • Towels, dish cloths and tea towels
  • Reusable food containers
  • Bed linens, blankets, shower curtains and shower curtain rings
  • Cutlery, cooking utensils, drinking glasses and mugs
  • Pots, pans, plates, bowls, kettles and carafes

General Items

  • Toys (for children aged 2 to 12)
  • Gift wrap, gift tags, gift bags, tissue paper, tape
  • Batteries

***Donation Drop-Off Information***

  • Please deliver NEW and UNWRAPPED donations to our office by December 11, 2019
  • For Gift Cards, please indicate the value on each card
  • Office location–1445 Norjohn Court, Unit 1, Burlington, which is south of Mainway between Burloak Drive and Appleby Line
  • Office Hours–Monday to Thursday, 9:00 am to 7:00 pm and Friday, 9:00 am to 4:00 pm

For more information, please contact Lisa Janssen, Partnership and Program Development, ljanssen@haltoncas.ca or 905.635.0724.

Become a Year-round Partner in Caring

Monthly donors are true Champions making an immediate, meaningful and lasting impact on the lives of children and youth in need.

Thank you for wanting to provide comfort and considering the children, youth and families in need this holiday season!

Youth Mentors Needed

Friday, October 25th, 2019

The Halton Children’s Aid Society is seeking mature, responsible mentors to act as role models for youth in care.

Are you a caring, confident adult with a positive outlook on life? Why not consider sharing your time, skills and laughter with a youth in your community.

The mentor’s role is to develop a one-on-one mentorship with a youth, which focuses on developing skills they require to
successfully transition to employment, post-secondary education or other training opportunities.

Friendships and trust are formed and positive social skills,
confidence and self-esteem are instilled.

Matches will be made with consideration to interests, life
experiences, cultural and other identities.

Time is dependent on the requirements of each youth and the time you, the mentor, are able to commit.

Training and support are provided by Society staff and community partners. Mileage and an expense allowance will be reimbursed for outings.

For more information or to apply to be a Youth Mentor, please email CCosta@haltoncas.ca.

October 24th is Ontario Dress Purple Day

Monday, October 21st, 2019

Children’s Aid Societies campaign asks adults to think more carefully about how they can be helpful to the children and youth in their lives

On October 24th, Children’s Aid Societies across Ontario will launch the annual Ontario Dress Purple Day campaign to raise awareness about the important role adults and communities play in supporting children and youth, especially those who are facing challenges. This year as many as 50 boards of education and thousands of students in schools across the province are expected to join the campaign that promotes every child and youth’s right to safety and well-being in all areas of their lives. Community organizations across the province will also join the campaign to explain how they are part of the “community that cares for kids.” Landmarks across the province will be lit purple on October 24, including the Brant Street Pier, Oakville Town Hall, CN Tower and Niagara Falls.

“On Ontario Dress Purple Day, we are asking adults and community partners to think more deeply about how they can better support the safety and well-being of the young people around them,” says Nicole Bonnie, CEO of the Ontario Association of Children’s Aid Societies (OACAS). “Youth tell us the most important thing we can do is listen. How can you protect a child or youth if you are not engaging with them?”

To support the campaign, and in response to the recommendations from the Jeffrey Baldwin and Katelynn Sampson Inquests, OACAS developed classroom resources that support educators to engage with their students in conversations about safety and well-being. The resources, which are based on the theme, “It takes a community to care for kids,” educate students about their networks of support. Research shows that ensuring that children and youth are aware of helping adults and organizations in their support network offers them an important tool that lessens their vulnerability to harm.

“Children’s Aid Societies are part of a broader children’s services system,” says Nicole Bonnie. “Telling young people about the range of supportive services that are available to them is another way that we can help protect their right to safety and well-being,” says Nicole Bonnie. “If you listen to children and youth and know what services are available, you are in a better position to be helpful.”

 “Keeping the most vulnerable members of our communities safe is a responsibility shared by all of us,” notes Janice Robinson, Executive Director, Halton Children’s Aid Society. “By participating on Dress Purple Day, you are showing children and youth who need help that they are not alone.” Join us on October 24th and Dress Purple!

Child Welfare Engagement

Monday, September 30th, 2019

The Ministry of Children, Community and Social Services (MCCSS) has launched a child welfare engagement process with youth, families, caregivers, frontline workers, child welfare sector leaders and stakeholders to modernize the child welfare system. Their stated goal is to “modernize services to ensure they are better coordinated, focused on prevention and are high-quality, culturally appropriate and truly responsive to the needs of children, youth and families”

As one of the components of the engagement process, MCCSS and Ontario’s children’s aid societies are encouraging youth, families, caregivers, frontline workers and community partners to provide feedback about their experiences and share innovative ideas to strengthen the child welfare system through an online survey, which is available until October 11, 2019. 

MCCSS wants to hear from:

  • Youth or former youth who are receiving, or have received services from, a children’s aid society or have received residential care;
  • Parents, family members or caregivers who have had involvement with a children’s aid society or with licensed child and youth residential services;
  • Frontline workers from:
    • children’s aid societies,
    • licensed child and youth residential services, and
    • other community-based service providers that work with children, youth and families involved with the child welfare system and with licensed residential services.

The anonymous survey will be open for participation beginning August 30, 2019, and will take about 20 minutes to complete. We encourage you to participate in this important project to help strengthen Ontario’s child welfare system.

We invite families, youth, caregivers and frontline workers and community partners to share your innovative ideas to help strengthen the child welfare system by completing the Ministry’s Child Welfare survey: http://ow.ly/vw2n50vQa5C