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Contact Us

Burlington Office 1445 Norjohn Court Burlington, ON L7L 0E6
Milton Office 325 Main Street East Milton, ON L9T 1P5
Toll Free: 866.607.KIDS (5437) Phone: 905.333.4441 Fax: 905.333.1844 TTY: 711 (TTY to Voice)
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**Society Response to COVID-19 (updated December 15, 2020)

Thursday, January 7th, 2021

At the Halton Children’s Aid Society (Society) the health and safety of our children, youth, staff, resource providers and volunteers remains our top priority and we continue to take a proactive approach to protect those we serve. We want to do our part to continue to limit the spread of infection and ensure we are able to meet the needs of the community we serve.

In response to the evolving COVID-19 situation, the Province of Ontario has identified children’s aid societies as an essential service; therefore,

**Please be assured the public can continue to access child protection services 24 hours a day,
7 days a week at 905.333.4441 or 866.607.6547 (KIDS)**

While our Milton office is closed to the public until further notice, our Burlington office is open from
8:30 am to 4:30 pm daily; however, visits are by appointment only, which has been extended to March 31, 2021.
We ask that you call our offices to report information or schedule an appointment to meet with us. You can reach us 24/7 at 905.333.4441 or 866.607.KIDS (5437).

We have a Moving Forward and Business Continuity Plan in place and we actively monitor the situation and respond as required. Effective March 16, 2020, the following practice guidelines were put in place for all Society operations and were revised effective December 15, 2020.

  • All clients will be screened before staff meet with them. Client screening questions will be asked at the point of intake screening and by all workers who are conducting in-person meetings with clients.
  • We have renovated our front lobby and visit rooms to serve you better and to ensure the health and safety of visitors and staff.
  • The majority of our staff are working remotely and we have implemented virtual meeting technology to ensure social distancing practices are followed. In addition, large group training and meetings have been temporarily suspended.
  • Staff, volunteers and resource providers have been asked not to attend the office unless they have an appointment and to notify the Society if they, or any person who resides with them, have any symptoms of illness or if someone living in their household has been advised to self-isolate by a health professional.
  • Resource providers have been asked to notify the Society with information about all planned travel activities for children and youth in our care up until March 31, 2021. Travel outside of Canada is not permitted for children and youth in care.
  • All youth programming is taking place virtually.
  • Our volunteer drives program was re-instated September 23, 2020 on a priority basis.
  • We have created a centralized reporting system for all absences, potential illness notifications and pandemic related inquiries.
  • We have enhanced our daily cleaning schedules and disinfecting of our buildings is taking place.
  • We have increased the number of hand sanitizing stations and implemented best practices with respect to hand washing and routine practices.
  • We will continue to adjust and re-calibrate our plans as required and appreciate your support.

The Halton Children’s Aid Society is committed to continually monitoring and updating our plans so that we are responsive to the evolving environment.

For more information on COVID-19, we encourage you to stay informed by regularly visiting the Halton Region Public Health website at www.halton.ca/coronavirus.

Holiday Office Hours

Friday, December 18th, 2020

Office Closed

Thursday, December 24th at 12:30 pm
Friday, December 25th
Monday, December 28th

Office Re-Opens

Tuesday, December 29th at 8:30 am

Office Closed

Thursday, December 31st at 3:00 pm
Friday, January 1, 2021

Office Re-opens

Monday, January 4, 2021 at 8:30 am

For After Hours Services, please call 905.333.4441

2020 Holiday Dreams Program

Thursday, November 19th, 2020

Here is how you can help make Holiday Dreams come true. During the holidays, our goal is to brighten the season by delivering necessities and gifts to those who have been referred to our Holiday Dreams program through their Halton Children’s Aid Society worker. 

Anyone, an individual or group, wishing to contribute to the Holiday Dreams program may do so, with our thanks, by considering the following.

COVID-19 Considerations 

During these difficult times, we will fulfill Holiday Dreams by ensuring every child and youth being served by the Halton Children’s Aid Society is able to enjoy the holiday season. To minimize the contact required to collect, sort and distribute tangible items and to ensure the safety of our clients, community partners, donors, volunteers and staff, we will focus on monetary and gift card donations ONLY.

We will Support YOU, while you support ‘our kids’

Host an Event!

Whether you are hosting a small, in-person gathering, a large virtual event or a fundraising bake sale, our staff and volunteer event consultants are on stand-by waiting to support you in your efforts. We have ‘tool kits’ ready with invitations and promotional templates, helpful hints, event ideas and ways to get your guests and attendees excited about taking part in helping to make Holiday Dreams come true. For more information, contact Lisa Janssen at 905.333.4441, x0704.

Monetary Gifts

These are used to sustain the year-round programs offered to children and youth including traditional holiday gatherings. Of course this year these gatherings will be virtual. During the holiday season, we also use financial donations to provide gift cards for families so they may purchase necessities: food, warm clothes and holiday gifts. Additionally, our youth who are living independently feel more isolated and we make every effort to remind them they are cared for and have resources to connect with. Essentially, on a case-by-case basis, we provide items that any child, youth or family needs. Here are examples of what your donation can provide:

  • $25 = a stocking filled with treats;
  • $50 = a gift for a youth, warm clothing, winter boots;
  • $75 = a comfort kit—items for children, teens and young adults who may be separated from their families, providing immediate needs and comforting items to help during difficult transitions;
  • $100 = groceries for a small family;
  • $300 = groceries for a large family; or
  • $500 = Life Start Kits—provided to youth transitioning from foster care to independent living. Kits contain items needed to set up their new home including their first meal.

Gift Cards

Gift cards give our children and youth the joy of selecting their own special items. They will be included in holiday stockings and special deliveries. Below are some gift card suggestions.

  • Pre-paid Visa and MasterCard
  • Walmart
  • Amazon
  • Giant Tiger
  • Grocery Stores
  • Uber
  • Skip the Dishes

Become a Monthly Partner in Caring

Please consider becoming a monthly donor. Monthly donors create a living legacy by making a meaningful and lasting impact on the lives of children and youth. Supporting vital programs that offer hope, inspiration and opportunity means changing lives for the better and the benefit is immeasurable! Choose your monthly contribution ($25, $50, $75, etc.) You may give through our page on Canada Helps. Charitable receipts are issued by Canada Helps. Or contact Tina Blatchford tblatchford@haltoncas.ca to sign up through our electronic transfer program. Charitable receipts are issued bythe CAFH.

For more information, please contact Lisa Janssen at 905.333.4441, x0724 or ljanssen@haltoncas.ca

Thank you for helping deliver Holiday Dreams and bringing smiles to children, youth and families in need this holiday season!

October 27th is Dress Purple Day

Thursday, October 22nd, 2020

Every October, Children’s Aid Societies across Ontario raise awareness about the important role that individuals and communities play in supporting vulnerable children, youth and families through the Dress Purple Day campaign. This year, the campaign is more important than ever, as the pandemic has created additional stressors for families and, in some cases, has increased risk for the well-being and safety of vulnerable children and youth. This year, Dress Purple Day will take place Tuesday, October 27, 2020.

It is important to remember that we all have a role to play in keeping children and youth in our communities safe. If you have a concern for the safety or well-being of a child or youth or know a family in need of support, you can reach us 24 hours a day, seven days a week at 905.333.4441 or 866.607.5437.

What can you do? Help us to spread this message! The Halton Children’s Aid Society is inviting you to wear something purple on October 27th to show children, youth and families that you are #HereToHelpON! Create a video, post a picture or join the conversation online at #DressPurpleDay2020 and #IDressPurpleBecause to show that you are part of the community that cares for children, youth, and families. To learn more about the campaign, visit www.oacas.org/dresspurpleday.

Child Welfare Redesign Strategy Announcement from Ministry of Children, Community and Social Services

Wednesday, July 29th, 2020

Today, the Honourable Jill Dunlop, Associate Minister of Children and Women’s Issues, announced the government’s strategy to Redesign the Child Welfare System (CW Redesign) by focusing directly on the needs of children and youth and creating solid foundations to support strong families.

This is a result of over a year of Ministry engagement with youth, families/caregivers, Indigenous communities and representatives across various sectors including child welfare. The Halton Children’s Aid Society applauds the government’s thoughtful stakeholder engagement process.

The focus of the CW Redesign is to enhance community-based prevention services that are high quality, culturally appropriate and truly responsive to the needs of children, youth and families. More emphasis will be placed on the importance of all sectors that support families to work together to address the challenges that families face that can lead to child welfare involvement. Our Society looks forward to working with our community partners for the best outcomes for the children, youth and families in Halton Region. The Ministry’s Vision for the CW Redesign is ‘an Ontario where every child and youth has the supports they need to succeed and thrive’ and mirrors our Society’s Vision of ‘Children, Youth and Families Thrive.’

The CW Redesign focuses on five pillars (CLICK here for more detail on the five pillars).

  1. Strengthening family well-being through community-based prevention services that keep children safe in family-based settings.
  2. Improving the quality of residential care provided to children and youth.
  3. Promoting the development of stable and lifelong connections and supports for youth, with a focus on education and employment opportunities.
  4. Improving the adoption experience and focusing on family-based options over group care where appropriate.
  5. Creating a more efficient and effective child welfare system that is financially sustainable.

This policy agenda is also informed by Indigenous child welfare approaches and there is a significant investment in Customary Care as a preventative support. 

As the Ministry has noted, this work will take time; however, we are committed to getting this right and keeping children, youth and families at the heart of everything we do.

Through our Society’s long-standing community-based model, we know strong community partnerships lead to early help, better focus and fewer re-openings. We are very proud of our strong record of community collaboration and are committed to building on these partnerships to continue to support the children, youth and families in Halton Region.

A Message from the Halton Children’s Aid Society’s Leadership Team

Wednesday, June 3rd, 2020

The relentless acts of violence and disrespect inflicted upon Black people are compounded by centuries of physical, social, and psychological anti-Black racism that has been normalized in our white supremacist society. As a Children’s Aid Society, we share in that history.

The Halton Children’s Aid Society re-dedicates itself to the development of a Declaration of Equity and Inclusion that moves our Society from words to real change. Change that can be seen and felt by our staff and the children, youth and families in our community.

We are committed to working with other children’s aid societies and community leaders to systemically change the racist structures and cultures that exist and move this work forward together.

At this time of great difficulty, our hearts and minds are with everyone who is experiencing loss and pain. May they find strength, hope and peace in the days ahead.

Halton Children’s Aid Society is Open for Business in the Halton Community

Friday, April 3rd, 2020

The Halton Children’s Aid Society (Society) wants our community to know that we are open and continuing to provide child welfare services. Our focus is on keeping children safe within their families and providing support wherever we can.

To minimize the risk associated with COVID-19, we are following the guidance of public health authorities. We are practicing recommended social and physical distancing practices and nearly all of our staff are working remotely. We are accessible via phone, email and online platforms. Our main goal is to help prevent the spread of the virus by limiting close face-to-face contact where possible. Both our Burlington (1445 Norjohn Court) and Milton (325 Main Street East) offices are closed to the public until further notice. Meetings, events and planned trainings have been postponed or will occur via telephone or video conferencing.

“Social distancing is a universal requirement right now, but many individuals don’t have the resources or ability to stay safe and secure in this environment. During this time, families are under stress and many are struggling. Our staff, foster, kin and adoptive caregivers, and volunteers are working tirelessly to support children, youth and families during this stressful and difficult time. We are working alongside so many compassionate and generous community members who are doing whatever they can to help others,” says Janice Robinson, executive director. 

We want our community to be assured that we are here for children, youth and families. We can be reached 24 hours a day, 7 days a week at 905.333.4441. If you are worried about a child or youth under the age of 18, or are a caregiver who requires support to keep your child safe, please call us.

The Society will continue to keep the community updated and informed of any service adjustments via our website at www.HaltonCAS.ca


Thursday, March 19th, 2020

Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Society or Indigenous Child and Family Well-Being Agency. A list of local contact information for these agencies are available here: http://www.oacas.org/childrens-aid-child-protection/locate-a-childrens-aid-society/

Save Money this Gardening Season

Monday, March 9th, 2020

Are you a gardener? Getting ready for your spring planting and gardening projects? Need Soil? 

This spring, consider purchasing soil for your gardening projects through the Big Yellow Bag Give & Grow program. Using the code CAFHALTON2Z, save $5 on each bag purchased. This code is good for both telephone and online orders. As a bonus, Big Yellow Bag will donate $10 to the Children’s Aid Foundation of Halton–so everyone wins!!

Take advantage of the savings; pass along the information to your gardening friends.

Advert for CAFH Give & Grow Program

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