"Be the change that you wish to see in the world”
~Mahatma Gandhi


Annual Report

Message from the Board Chair and Executive Director 

Although children’s aid societies (CAS) are accustomed to change, in 2015/16 the pace of change was accelerated as we accepted new challenges when we were publically criticized in the media, the auditor general’s report, the Provincial House of Commons and through inquests. Independent CASs rose to the challenges and committed to work together through a Call to Action that sets out eight priorities: (i) address service delivery issues through consistent application of legislation, standards and inquest recommendations (ii) improve the competence and expertise of child welfare human resources, (iii) improve the structure of the system, (iv) improve governance practices, (v) continue with deployment and sustainment of the Child Protection Information Network (CPIN), (vi) enhance data collection and public reporting, (vii) move forward with truth and reconciliation for aboriginal people and (viii) provide culturally appropriate and responsive outcome-based service delivery. READ MORE . . .

Financial Services Policies and Procedures

In the interests of taxpayers and strengthening accountability for organizations that receive public funding, the Ontario Parliament passed the Broader Public Sector (BPS) Accountability Act in 2010.

The Management Board of Cabinet has issued two directives – one Procurement Directive and one Expenses Directive. Both Directives are applicable to all designated broader public sector (BPS) organizations as provided for under section 12 of the Broader Public Sector Accountability Act, 2010.

Children’s aid societies are one of the BPS groups that need to implement the Directives effective April 1, 2011. Mandatory commitment to be in compliance with the Directives will also be part of individual BPS organization’s funding agreements to be signed with the Ontario government. Each year, the Society is asked to complete an annual Attestation of Compliance with the Broader Public Sector Accountability Act, 2010. CLICK here to view Halton’s information for the 2015/16 fiscal year.

The Halton Children’s Aid Society’s Financial Services Policies and Procedures have been updated to meet with the Broader Public Sector Accountability Act, 2010. CLICK here to view the Halton CAS Financial Services Policies and Procedures.

How to File a Complaint

The Halton Children’s Aid Society (Halton CAS) is committed to offering the best service possible. If you, as a client, have concerns about how we are addressing your needs, please start by talking to your worker. If the problem is not resolved at this level, please refer to the Ministry of Children and Youth’s brochure “Do you have a complaint about services you have sought or received from an Ontario Children’s Aid Society?” You may request a copy of the brochure from your worker or from the reception area. Click HERE to download a copy of the brochure.

If you have concerns about a child call:


Click here for more information on reporting abuse.

Contact Us

Burlington Office 1445 Norjohn Court Burlington, ON L7L 0E6
Milton Office 325 Main Street East Milton, ON L9T 1P5
Toll Free: 866.607.KIDS (5437) Phone: 905.333.4441 Fax: 905.333.1844 TTY: 711 (TTY to Voice)
Flash required