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Contact Us

24 hours a day
7 days a week
365 days a year

Contact Us

The Halton Children’s Aid Society has two locations—Burlington, Ontario (main office) and Milton, Ontario (satellite office).

Our Society provides community-based services to Burlington, Halton Hills, Milton and Oakville. Over 93% of our protection workers reach out by working directly in schools, counselling agencies and the Halton Regional Police Services.

Burlington Office — Hours Open to the Public

Monday          8:30 am to 7:30 pm
Tuesday          8:30 am to 7:30 pm
Wednesday    8:30 am to 7:30 pm
Thursday        8:30 am to 7:30 pm
Friday              8:30 am to 4:30 pm

Milton Office — Hours Open to the Public

Monday          8:30 am to 4:30 pm
Tuesday          8:30 am to 4:30 pm
Wednesday    8:30 am to 4:30 pm
Thursday        8:30 am to 4:30 pm
Friday              8:30 am to 4:30 pm

After Hours Service

The Halton CAS provides service 24 hours a day, seven days a week, 365 days a year. Outside regular business hours, you still call our main line at 905.333.4441. Your call is routed to our on-call After Hours service.

After Hours service remains active Monday to Thursday from 4:30 pm to 9:00 am, Friday at 4:30 pm to Monday at 9:00 am  and any additional office closures.

Starting April 15, 2019, we are one of eight Children’s Aid Societies/Child and Family Service agencies in Ontario participating in a six-month pilot to have our calls answered by a Shared Service After Hours Team at the Children’s Aid Society of Toronto (CAST). The goal of the change is to create consistency, efficiency and to improve service and safety to children and youth.

Your agency will still be able to call the same number (905.333.4441 / 1.866.607.KIDS) to make your reports after hours for the Halton Children’s Aid Society. The call will be answered directly by a CAST Shared Service After Hours worker, who will record the information and send it along to our agency for follow up. For situations that require immediate attention, our agency will still have after-hours staff and after-hours supervisors on-call and available for follow up whether that be by phone or in person.

This change will impact anyone calling our agency outside of regular business hours. Our Burlington office is open to the public Monday to Thursday from 8:30 am to 7:30 pm and Friday from 8:30 am to 4:30 pm. Our Milton office is open Monday to Friday from 8:30 am to 4:30 pm.

 

If you have concerns about a child call:

905.333.4441

Click here for more information on reporting abuse.

Contact Us

Burlington Office 1445 Norjohn Court Burlington, ON L7L 0E6
Milton Office 325 Main Street East Milton, ON L9T 1P5
Toll Free: 866.607.KIDS (5437) Phone: 905.333.4441 Fax: 905.333.1844 TTY: 711 (TTY to Voice)
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